WarningTwo-Stage Battery
Snow Joe 24V-X4-SB24 96V 24" Two-Stage

Snow Joe

Snow Joe 24V-X4-SB24 96V 24" Two-Stage

★3.1across 30 reviews on Lowes

Snow Joe's flagship stacks four 24V 12.0Ah packs into a claimed 96 volts feeding a 3200W plowing motor plus a 400W drive motor, and on paper it matches the Greenworks 80V 24-inch spec for spec: 24x17-inch mouth, serrated steel augers, 40-foot throw, self-propel with reverse. The reality check is the 3.1-star Lowe's average — owners praise the power in a foot of snow but report drive-system failures, batteries that sulk in deep cold, and slow warranty service, a pattern that echoes across owner threads on Snow Joe's big machines. The four-battery charging routine (two dual-port chargers, staggered swaps) is also more babysitting than one big 80V pack. When it's healthy it clears an 18-inch storm without gas, fumes, or pull cords, and the 148-lb weight is friendlier than the 176-lb Greenworks. But at the same ~$1,800, the Greenworks 2615702 and EGO SNT2405 carry far stronger owner track records — buy this one on a steep discount or not at all.

Intake depth17″
0″24″ storm

Two-stage machines add an impeller behind a steel auger and ride on adjustable skid shoes: anything deeper than about eight inches, anything wet and heavy, gravel surfaces, and the compacted wall the city plow leaves at the end of the driveway.

Approx. price
~$1,800
Clearing width
24″
Battery
96V max (4×24V), 4×12.0Ah batteries
Best for
Battery-first buyers already invested in Snow Joe's 24V system who want two-stage power and can catch it well below list price.
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Specifications

96V max (4×24V), 4×12.0Ah batteries
up to 40 ft
148 lb
Push-button
Two-Stage Battery
Self-propelled with a variable-speed lever covering forward and reverse, which the 148-lb chassis genuinely needs. The 180° chute auto-rotates from a panel control instead of a hand crank, and six 3W LEDs bathe the whole intake in light. No heated grips, but the controls work fine in gloves.
2-year
Model
24V-X4-SB24

Highlights

3200W plow motor + 400W drive motor off four 24V 12.0Ah batteries24x17-in steel serrated augers with 40-ft auto-rotating chute throwSix 3W LEDs and push-button start for storm-before-dawn clearing

Pros

  • ✓True two-stage design with serrated steel augers and self-propel plus reverse
  • ✓Massive 48Ah of total battery included — no extra packs to budget for
  • ✓148 lbs is notably lighter than the Greenworks 80V 24-in (176 lbs)
  • ✓Auto-rotate chute control beats hand cranks when your gloves are soaked

Cons

  • ✗3.1-star Lowe's average — drive failures and reliability complaints are common
  • ✗Only a 2-year warranty, and owners report slow parts and service
  • ✗Charging four separate 24V packs is a logistics chore between storms
  • ✗Battery output fades quickly in sub-10°F cold snaps
  • ✗Same street price as better-reviewed Greenworks and EGO two-stages

Owner Insightssummarized from owner forums and reviews

The 24V-X4-SB24 is Snow Joe's swing at a real cordless two-stage, and its story is mostly about price: it launched near $1,200 and has been repeatedly discounted into the $400-600 range, which is where nearly all of its owners bought it. Sentiment splits sharply along one line — owners whose batteries behave describe a startlingly capable machine that chews through snowbanks, while owners whose packs failed describe a support experience that soured them on the brand entirely.

Day to day, the fundamentals are better than the badge suggests. The 3200-watt brushless auger motor, self-propelled drive with reverse, panel-controlled 180-degree chute, and six LED lights all get genuine praise, and the 24-by-17.5-inch intake handles a routine mid-size storm on a suburban driveway. The catch is everything around the batteries: the machine needs all four 24V packs installed to run, runtime shrinks fast in wet or dense snow, and the advertised 40-foot throw is a fluffy-snow number. When a pack dies — and reports of packs failing within months are the most consistent complaint — owners have found replacements out of stock and warranty service slow.


This is a machine for a small-to-medium driveway in a moderate-snow area, bought on sale, by someone who accepts battery-brand risk in exchange for skipping gas entirely. At its deep-discount price it undercuts every comparable cordless two-stage by a wide margin; at anything near list, an EGO or a basic gas two-stage is the safer money. Buy it as a bargain with a known support gamble, not as a long-term flagship.

What owners like

  • +One of the cheapest routes into a cordless two-stage — the kit with four 12Ah batteries and two dual-port chargers has repeatedly sold for hundreds less than list, and deal-hunting owners treat it as the value play of the category
  • +The 3200-watt brushless plow motor surprises people — owners who got a good unit describe it cutting straight through snowbanks and call the machine a beast
  • +True two-stage geometry: a 24-inch wide, 17.5-inch deep intake with serrated steel augers, not a scaled-up single-stage
  • +Self-propelled with a dedicated 400-watt drive motor and variable speeds in forward and reverse — owners confirm the drive and speed selection work as advertised
  • +Six 3-watt LED lights are genuinely bright, and owners clearing before dawn call them out as a favorite feature
  • +180-degree auto-rotate chute is controlled from the panel, so there's no walking around the machine to redirect snow
  • +Push-button start and zero gas-engine upkeep — no carburetor, no stale fuel, no oil changes, which is exactly why most buyers picked it
  • +Far quieter than a gas two-stage, so early-morning clearing doesn't wake the street

Common complaints

  • −The 96V branding is marketing math — it runs four 24V, 12Ah packs together, and the machine will not operate unless all four batteries are installed
  • −Runtime is the real ceiling: Snow Joe itself won't guarantee a number, and owners report dense or wet snow drains the packs much faster than a fluffy-snow session suggests
  • −Battery reliability is the most common complaint — multiple owners report packs that stopped taking a charge within a couple of months of purchase
  • −Replacement batteries and parts go out of stock — owners pursuing warranty claims report waiting months because Snow Joe had no packs or parts to send
  • −Ecosystem lock-in cuts hard here: four proprietary iON+ 24V packs are most of what you're paying for, and they only earn their keep if you own other Snow Joe tools
  • −Customer service draws repeated criticism — long waits, and at least one owner was sent instructions to take the machine apart and fix it themselves
  • −The 40-foot throw claim is a light-snow best case — in wet, heavy snow owners see the feed rate slow and throwing distance drop sharply, sometimes under 10 feet
  • −At about 148 pounds it's heavy for a battery machine, and with no gas resale market and steep price drops, long-term support is a genuine gamble

Common Questions

Is the Snow Joe 24V-X4-SB24 really 96 volts?
Not in the way the badge implies. It runs four separate 24-volt, 12Ah iON+ batteries at once, and Snow Joe markets the combined figure as '96V MAX.' The practical takeaway is that the machine requires all four packs installed to operate, so a single dead battery sidelines the whole unit.
How long does it actually run on a charge?
There's no honest single number — Snow Joe's own support says runtime depends on conditions and won't guarantee a figure. Owners report that light, fluffy snow stretches the packs much further than wet, dense snow, which drains them quickly. Plan around clearing one average two-car driveway per charge of the four packs, with margin to spare in easy snow and little to none in heavy stuff.
Can it handle the plow pile at the end of the driveway?
Owners are split but lean positive on raw power — several specifically report it cutting through street-plow leavings and snowbanks. The technique matters: in wet, heavy snow the motor slows its feed rate to avoid bogging and the throw distance drops well below the 40-foot claim, so take partial-width bites and expect a slower pace.
What happens if a battery fails under warranty?
The kit carries a 2-year warranty, but this is the sore spot in owner reports. Replacement 12Ah packs frequently go out of stock, and multiple owners describe waiting months for warranty replacements while their machine sat unusable. If you buy this, buying from a retailer with a generous return window is worth real money.
Do the batteries work with other Snow Joe tools?
Yes — the 24V iON+ packs are shared across Snow Joe and Sun Joe's 24V tool line, and the four 12Ah packs in this kit are a lot of stored energy for mowers, blowers, and trimmers in the off-season. That ecosystem is the strongest financial argument for the machine; if you'll never own another Snow Joe tool, you're paying for four large proprietary batteries that do one job a year.
Should I buy this or a gas two-stage at the same price?
At its frequent sale prices it's several hundred dollars cheaper than any decent gas two-stage, and owners who bought at those prices largely feel they got their money's worth. At full list price the calculus flips — the battery-failure and parts-availability reports make a proven gas machine or a bigger-brand cordless the safer buy for anyone who can't afford downtime after a storm.

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0″24″ storm

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0″24″ storm

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0″24″ storm

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